Shipping policy
Shipping Policy
Processing time
All orders are processed and packed within 3–4 business days of purchase. Orders placed on weekends or holidays will be processed the next business day.
Delivery time
Once shipped, most orders are delivered within 72 hours near by . Delivery times are estimates and may vary based on your location and carrier delays outside our control.
Shipping rates
- Free shipping on all orders over $69
- A flat shipping rate applies to orders under $69, calculated at checkout based on your delivery address
Order tracking
You'll receive a confirmation email with a tracking link as soon as your order ships. If you don't receive tracking information within 3 business days of placing your order, contact us at sipspice460@gmail.com.
Shipping restrictions
We currently ship within the United States only. If you're outside the US and would like to place an order, contact us at sipspice460@gmail.com and we'll see what we can do.
Address accuracy
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us immediately at sipspice460@gmail.com, as we may be able to correct it before the order ships.
Lost or delayed packages
Once a package is handed to the carrier, delivery timing is outside our direct control. If your order hasn't arrived within 7 days of the estimated delivery window, reach out to us at sipspice460@gmail.com and we'll help track it down.
Damaged items during transit
If your order arrives damaged, please contact us within 48 hours of delivery at sipspice460@gmail.com with your order number and a photo of the damage, so we can make it right.
For any other shipping questions, email us at sipspice460@gmail.com.